Terms of Service

Last updated: July 15, 2026

These Terms of Service ("Terms") govern your access to and use of our products and services, which include this website, together with any subdomains, pages, features, applications, application programming interfaces, or content that Katena AI Global Holdings Limited, a company incorporated in the British Virgin Islands, and/or its affiliates ("Katena", "we", "us", or "our") owns or operates by itself and/or with certain partners and service providers (collectively, the "Platform"). By accessing or using the Platform, you acknowledge and agree that you have read, understood, and agree to be bound by these Terms (as amended, supplemented, or modified from time to time), together with our Privacy Policy, which forms part of these Terms.

References in these Terms to "we", "our", or "us" are to Katena AI Global Holdings Limited and the relevant entity within our group depending on the services being discussed, and references to "you" or "your" are to the person who accesses or uses the Platform.

These Terms do not fully disclose all risks or material aspects of using the Platform. You should not construe these Terms or any material on the Platform as legal, tax, financial, or other professional advice. If you do not agree to these Terms, you must refrain from accessing or using the Platform.

1. Acceptance of Terms

By using the Platform, you agree to these Terms, which form a legal agreement between you and Katena. These Terms, along with our Privacy Policy and any referenced documents, outline the rules for accessing and using the Platform, including all content, features, subpages, and services available through it.

Before using the Platform, please review these Terms carefully. By using the Platform or clicking to accept the Terms when prompted, you agree to comply with and be bound by them. If you do not agree, you must refrain from using the Platform. In case of any conflict between these Terms and other applicable terms, these Terms will take precedence unless explicitly stated otherwise.

2. Rights of Use

We permit you to use the Platform for your personal, non-commercial use only, provided that you comply with these Terms. If any software, content, or other materials owned or controlled by us are made available to you as part of your use of the Platform, we grant you a personal, non-assignable, non-sublicensable, non-transferable, and non-exclusive right and license to access and display such materials for the sole purpose of using the Platform as permitted by these Terms. Your access to the Platform may be interrupted from time to time for reasons including, without limitation, equipment malfunction, periodic updating, maintenance, or repair, or other actions that Katena may, in its sole discretion, elect to take.

You may not do any of the following in connection with your use of the Platform, unless applicable law prohibits these restrictions or you have our written permission to do so:

  • download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Platform, except for temporary files automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms;
  • duplicate, decompile, reverse engineer, disassemble, or decode the Platform (including any underlying idea or algorithm), or attempt to do any of the same;
  • use, reproduce, or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Platform;
  • use automation software (bots), hacks, modifications, or any other unauthorized third-party software designed to modify the Platform;
  • exploit the Platform for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation;
  • access or use the Platform in any manner that could disable, overburden, damage, disrupt, or impair the Platform, or interfere with any other party's access to or use of the Platform;
  • attempt to gain unauthorized access to, interfere with, damage, or disrupt the Platform or the computer systems, accounts, or networks connected to the Platform;
  • circumvent, remove, alter, deactivate, degrade, or thwart any technological measure or content protection of the Platform;
  • use any robot, spider, crawler, or other automatic device, process, software, or query that intercepts, "mines," scrapes, or otherwise accesses the Platform to monitor, extract, copy, or collect information or data from or through the Platform, or engage in any manual process to do the same;
  • introduce any viruses, trojan horses, worms, logic bombs, or other materials that are malicious or technologically harmful into our systems;
  • submit, transmit, display, post, or store any content that is unlawful, defamatory, obscene, harassing, threatening, abusive, hateful, deceptive, invasive of privacy or publicity rights, or otherwise objectionable, or use the Platform for any illegal, harassing, unethical, or disruptive purpose;
  • violate any applicable law or regulation in connection with your access to or use of the Platform; or
  • access or use the Platform in any way not expressly permitted by these Terms.

3. Electronic Communication

By agreeing to these Terms, you consent to receive communications from Katena electronically, including via email, messaging, or other electronic messaging systems. This consent applies to all agreements, disclosures, and other communications that would otherwise be required to be provided in writing. You acknowledge that electronic communications fulfill any legal requirement that such communication be in writing, and you waive any right to require a non-electronic, original signature, unless prohibited by applicable law.

4. Accessing the Platform and Account Security

Katena reserves the right to modify, pause, or withdraw the Platform or any of its services or materials at its discretion, without prior notice. Katena shall not be held liable for any period during which the Platform or any part of it is unavailable. From time to time, access to certain parts of the Platform, or the entire Platform, may be limited to specific users.

You are responsible for making all arrangements necessary to access the Platform, and for ensuring that anyone who accesses the Platform through your internet connection is aware of and complies with these Terms.

If any part of the Platform requires a username, password, or other security credentials, you agree that such credentials are personal and confidential to you. You must protect these credentials, prevent unauthorized access, and exercise caution when using the Platform on public or shared devices. Katena reserves the right to disable any account or block any IP address from accessing the Platform at its discretion, particularly where you are deemed to have violated any part of these Terms.

5. Eligible Users

To be eligible to use Katena's products and/or services (including, without limitation, the Platform), you must:

  • be a natural or legal person or other body corporate with full legal capacity and authority to enter into these Terms;
  • in the case of an individual, be at least 18 years old or of the legal age of majority specified by applicable law in your jurisdiction of residence for entering a binding contract;
  • in the case of a person entering into these Terms on behalf of a body corporate, have all necessary rights and authority to bind that body corporate;
  • not reside in, or be a citizen of, any jurisdiction where accessing or using the Platform would be unlawful, or where the relevant products and/or services are unavailable;
  • not be a person with whom Katena is prohibited from dealing under applicable laws, including any applicable sanctions, anti-money laundering, or counter-terrorism financing requirements; and
  • not be a Proscribed Person.

"Proscribed Person" refers to a person who is, or appears to Katena to: (a) be in breach of the sanctions, anti-money laundering, or counter-terrorism financing requirements of any jurisdiction; (b) appear on a list of persons with whom dealings are proscribed by the United Nations, or by a government agency or regulatory authority under applicable laws; or (c) act on behalf of, or for the benefit of, any person described in (a) or (b).

You acknowledge and agree that you are solely responsible for complying with all applicable laws of the jurisdiction from which you access or use the Platform. By using the Platform, you represent and warrant that you meet these requirements and will not use the Platform for any illegal activity or to engage in the prohibited activities described below.

6. Prohibited Uses

You may only access and use the Platform for lawful purposes and in compliance with these Terms. You agree not to use the Platform:

  • in any manner that violates any applicable federal, state, local, or international law or regulation, including laws relating to the export of data or software across borders;
  • to exploit, harm, or attempt to harm minors in any way by exposing them to inappropriate content, soliciting personal information, or otherwise;
  • to transmit or facilitate the sending of any unsolicited advertising or promotional material, such as "junk mail," "spam," chain letters, or similar solicitations;
  • to impersonate or attempt to impersonate Katena, a Katena employee, another user, or any other individual or entity, including through deceptive email addresses or identifiers;
  • to engage in any conduct that disrupts or inhibits another person's use or enjoyment of the Platform, or that could harm Katena or other users, or expose them to liability;
  • if you are located in, or are a citizen or resident of, a prohibited region, or are subject to economic sanctions, or are otherwise a party with whom dealings are prohibited under applicable law;
  • to misrepresent your identity or affiliations, or to impersonate others;
  • to use any robot, spider, or other automated means, or any manual process, to monitor or copy any material from the Platform without our prior written consent;
  • to introduce any viruses, malware, worms, trojan horses, or other harmful or malicious technology;
  • to attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Platform, the server on which it is hosted, or any related systems or databases;
  • to violate the legal rights of others (including rights of privacy and publicity), or to engage in any activity that may give rise to civil or criminal liability;
  • to launch any denial-of-service or distributed denial-of-service attack against the Platform; or
  • to otherwise attempt to interfere with the proper working of the Platform.

You must refrain from any action that could compromise the security, functionality, or integrity of the Platform or any associated system.

7. Intellectual Property

The Platform and all of its contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, design, look and feel, and the "Katena" name, logos, and marks — are owned by Katena, its licensors, or other providers of such material, and are protected by copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Platform except as expressly permitted by these Terms. No right, title, or interest in or to the Platform or any content on it is transferred to you, and all rights not expressly granted are reserved by Katena.

8. Submissions and Feedback

If you send us inquiries, feedback, suggestions, ideas, or other materials regarding the Platform or Katena (collectively, "Submissions"), you grant Katena a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, and incorporate such Submissions for any purpose, without any obligation or compensation to you. You represent that your Submissions do not violate the rights of any third party and are not unlawful.

10. Changes to the Platform

Katena may periodically update the content, design, and features available through the Platform. However, the Platform may not always be fully up to date, and Katena is under no obligation to ensure that any material is current. Information or functionality on the Platform may become outdated, and Katena is not required to update it.

11. No Professional Advice; Forward-Looking Statements

All content and information provided on the Platform is intended solely for informational purposes and should not be interpreted as professional advice, including but not limited to legal, tax, financial, or investment advice. Katena makes no warranties regarding the accuracy, completeness, or usefulness of the information provided. You should not act or refrain from acting on the basis of information provided on the Platform, including posts, articles, third-party links, or communications.

Certain statements on the Platform may be forward-looking, including statements about our technology, roadmap, capabilities, and plans. Such statements involve known and unknown risks and uncertainties, and actual results may differ materially. Nothing on the Platform constitutes an offer to sell, or a solicitation of an offer to buy, any security or interest in Katena. Any reliance on information provided on the Platform is entirely at your own risk, and you are strongly encouraged to seek independent professional advice before making any decision based on the Platform.

12. Warranty Disclaimer

You acknowledge and agree that your use of the Platform, its content, and any services provided through it is entirely at your own risk.

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by applicable law, Katena and its affiliates disclaim all warranties, whether express, implied, or statutory, including but not limited to the implied warranties of merchantability, non-infringement, and fitness for a particular purpose. Neither Katena nor any associated person makes any warranty or representation regarding the completeness, security, reliability, quality, accuracy, or availability of the Platform.

Katena and its affiliates make no representation or warranty that: (1) access to the Platform will be uninterrupted, continuous, timely, secure, or free from error; (2) information presented on the Platform is accurate, complete, reliable, current, or relevant; (3) the Platform will be free from viruses, malicious software, bugs, errors, or other harmful elements, or that any such issue will be corrected; or (4) the Platform will meet your expectations.

You are solely responsible for implementing sufficient security and backup procedures for your own devices and data. To the fullest extent permitted by law, Katena will not be liable for any damage or loss resulting from any denial-of-service attack, virus, or other harmful material that may infect your devices, data, or proprietary information due to your use of the Platform or your downloading of any content from the Platform or any linked website.

13. Limitation of Liability

To the fullest extent permitted by law, Katena, its affiliates, agents, licensors, service providers, employees, officers, or directors shall not be liable for any damages of any kind arising from or related to your use of, or inability to use, the Platform or any linked website. This includes, but is not limited to, direct, indirect, special, incidental, consequential, or punitive damages, such as loss of revenue, loss of profits, loss of business, loss of anticipated savings, loss of use, loss of goodwill, or loss of data, whether arising from tort (including negligence), breach of contract, or otherwise, even if foreseeable.

This limitation of liability also applies to any damage caused by third parties. The foregoing does not apply to any liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Katena, its affiliates, licensors, agents, service providers, and their respective officers, directors, employees, contractors, successors, and assigns from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to: (1) your breach of these Terms; (2) your use of the Platform or any reliance on the content, services, or products provided by the Platform; or (3) any access to or use of the Platform by a third party with your assistance or via any device or account owned or controlled by you.

15. Compliance

You acknowledge that the Platform may not be available or lawful in all jurisdictions. By accessing or using the Platform, you take full responsibility for ensuring compliance with the laws and regulations applicable in your jurisdiction. You must not access or use the Platform if you are a citizen or resident of a jurisdiction subject to relevant economic sanctions, or where your use of the Platform would be illegal or violate any applicable law. You are also solely responsible for any taxes, duties, or assessments imposed by any governmental authority in connection with your use of the Platform.

16. Monitoring, Enforcement, and Termination

Katena reserves the right to take appropriate legal action, including referring matters to law enforcement authorities, in response to any illegal or unauthorized use of the Platform, and to terminate or suspend your access to part or all of the Platform at its discretion, including in cases of any violation of these Terms.

17. Governing Law and Dispute Resolution

All matters relating to the Platform and these Terms, including any dispute or claim arising from or in connection with them, are governed by and construed in accordance with the laws of the British Virgin Islands, without regard to its conflict-of-law provisions.

PLEASE READ THIS SECTION CAREFULLY — IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS. IT CONTAINS AN INFORMAL DISPUTE-RESOLUTION REQUIREMENT, AN EXCLUSIVE VENUE PROVISION, AND A CLASS ACTION WAIVER.

  1. You and Katena agree that, in the event of any dispute, claim, or controversy arising from or related to the use of the Platform or these Terms (collectively, "Disputes"), either party will first contact the other party and make a good-faith, sustained effort to resolve the Dispute informally before resorting to more formal means of resolution, allowing the receiving party 30 days in which to respond. This informal dispute-resolution procedure is a condition precedent that must be satisfied before commencing any formal proceeding.
  2. Any Dispute not resolved informally shall be subject to the exclusive jurisdiction of the courts of the British Virgin Islands, and you and Katena irrevocably consent to the jurisdiction of, and to venue in, those courts. Any such proceeding will be conducted on an individual basis only.

WAIVER OF CLASS ACTIONS: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND KATENA EACH AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE WILL BE BROUGHT AND CONDUCTED ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS PART OF ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND THAT EACH PARTY WAIVES ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION.

18. Limitation on Time to File Claims

Any cause of action or claim you may have arising out of or relating to these Terms or the Platform must be commenced within one (1) year after the cause of action accrues. To the fullest extent permitted by applicable law, failure to file such a claim within this period will result in the claim being permanently barred.

19. Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in fulfilling or performing any of our obligations under these Terms, when and to the extent such failure or delay is caused by or results from events beyond our reasonable control, including acts of God, flood, fire, earthquake, epidemic, pandemic, explosion, war, invasion, hostilities, terrorist threats or acts, civil unrest, government order or action, embargoes or blockades, strikes or other labor disturbances, shortage of adequate internet or network connectivity, telecommunication breakdown, or shortage of adequate power.

20. Changes to These Terms

Katena reserves the right to modify and update these Terms at its sole discretion. Any changes will take effect immediately upon being posted and will apply to all subsequent access to and use of the Platform. By continuing to use the Platform after updated Terms are posted, you acknowledge and agree to the changes. It is your responsibility to review this page regularly. If you disagree with the revised Terms, you must immediately stop using the Platform.

21. Entire Agreement

These Terms, together with our Privacy Policy and any documents expressly referenced or incorporated by reference, represent the entire agreement between you and Katena regarding the Platform, and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether oral or written, relating to the Platform.

22. Contact Us

You may contact us regarding the Platform or these Terms by email at contact@katena.ai.