Privacy Policy
Last updated: July 15, 2026
This Privacy Policy ("Policy") applies to those who explore our products and services and those who contact us or otherwise engage with us (together referred to throughout this Policy as "you" and "your"). It covers the services we provide through this website, together with any relevant interfaces, subdomains, pages, features, applications, application programming interfaces, or content that Katena AI Global Holdings Limited, a company incorporated in the British Virgin Islands, and/or its affiliates ("Katena", "we", "us", or "our") owns or operates by itself and/or with certain partners and service providers (collectively, the "Platform"). By accessing and using the Platform, you agree to be bound by the terms of this Policy.
This Platform may, from time to time, contain links to and from the websites of our partner networks, affiliates, or other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. As these websites are not owned or operated by us, we do not accept any responsibility or liability for their contents or their privacy policies, and you access and provide your personal data to these third-party websites at your own risk.
If you do not wish for your personal information to be collected, used, or disclosed as described in this Policy, or you are under 18 years of age, you should stop accessing our Platform.
What We Collect
When you interact with our Platform, we may collect:
- Contact Information: such as your name, email address, country of residence, phone number, and any social media account identifiers you submit when you contact us or register interest in our products and services;
- Professional and Inquiry Information: such as your company, role, and the details you provide when submitting press, partnership, investor, or other inquiries;
- Supplemental Identification Information: such as information reasonably required to verify your identity or eligibility where you engage with us as a partner, investor, or vendor;
- Correspondence: such as your feedback, questionnaire responses, and any information you provide to our team;
- Online Identifiers: such as geo-location details, browser type and version, operating system, and IP address;
- Usage Data: such as your preferences and other data collected via cookies and similar technologies, including information about what you view or click on while visiting our Platform and how you use our services;
- Performance Data: such as service-related diagnostic and performance information, including crash data, performance logs, and error messages or reports; and
- Information We Get from Others: including public databases, analytics providers, and marketing and advertising partners, as permitted by applicable law.
How We Use Information
We use your information in accordance with your instructions and as required by applicable law. This may include using the information we collect for:
- Providing Services and Features: to operate, maintain, customize, and improve the Platform and our services, and to provide you with information you request;
- Responding to You: to respond to your inquiries and manage press, partnership, investor, and other requests;
- Safety and Security: to protect against fraudulent or unauthorized activity and to ensure compliance with applicable laws;
- Research and Development: to enhance the safety, security, and performance of our Platform and to develop new features;
- Communications: to send you administrative or service-related communications, and — where permitted — communications about our existing and future services, and to compile general statistics about visitors to and usage of the Platform; and
- Legal and Contractual Obligations: to verify your identity where required, to comply with internal controls and legal and regulatory requirements, to respond to lawful requests from authorities, and to carry out obligations arising from any contract between you and Katena.
Data Retention
We aim to retain your personal data no longer than is necessary for the fulfillment of the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The precise length of time will depend on the type of data, our legitimate business needs, and other legal, tax, or risk-management requirements. Once we have determined that we no longer need to hold your personal data, we will delete it from our systems.
Security
We maintain safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no system can be completely secure, and you are responsible for all activity related to your accounts. In the event of a data breach, we will take action to determine the cause and minimize the consequences, and will notify you as required by applicable law.
Age Limitations
We do not allow use of our Platform by anyone younger than the legal age in their jurisdiction. If we learn that we have collected information from someone under this age, we will take steps to delete such information.
International Transfers
We operate internationally, and your personal data may be transferred to, stored in, or processed in countries other than the one in which you reside. These countries may have data-protection laws that differ from those of your jurisdiction. Where we transfer personal data, we take steps to ensure that appropriate safeguards are in place as required by applicable law.
Changes to This Policy
We encourage you to review this Policy from time to time to stay informed of any changes. Material changes will be communicated through your registered email or through the Platform. Your continued use of the Platform after any update shall be deemed acceptance of, and consent to, the updated Policy, as amended from time to time.
Online Tracking Opt-out
We use tracking technologies to collect information about your browsing activities. You can opt out through your browser settings or by using privacy tools.
Your Privacy Rights
Residents of certain regions may have specific rights regarding their personal information, including:
- the right to be informed about how your personal data is used;
- the right to access your personal data;
- the right to stop direct marketing;
- the right to correct inaccurate or incomplete personal data;
- the right to withdraw consent for processing;
- the right to be notified of a data breach; and
- the right to request deletion of your personal data in limited circumstances.
For details, or to exercise any of these rights, please contact us at contact@katena.ai. Please note that if you do not provide us with certain personal data, we may not be able to provide the information, products, or services you have requested, or process your requests.
Contact Us
For questions or complaints regarding this Policy or your personal data, please contact us at contact@katena.ai.